How Long Is Shipping?
FOR READY TO SHIP UNITS ONLY:
DOMESTIC: 2-3 business days.
INTERNATIONAL: 7- 18 business days
FOR PRE-ORDER UNITS ONLY:
DOMESTIC: 7- 14 business days .
INTERNATIONAL: 18- 20 business days
APO/AE INCLUDED IN INTERNATIONAL SHIPPING TIME FRAME
All orders are insured by the US Post Office. Units are shipped to your confirmed credit card billing address. No alternate addresses. No exceptions. ALL orders require an adult signature release (no exceptions!)
If your shipping information is incorrect, YOUR ORDER WILL NOT be shipped and you will be notified. (IF YOU DO NOT CORRECT THE ADDRESS YOUR ORDER WILL/CAN BE CANCELLED AND YOU WILL BE ASSESSED A 15% CANCELLATION FEE).
If you have not received your order within 24 Postal business hours of your expected delivery date, please contact the US Post Office with your tracking number. They can assist in locating and delivering any missing packages.
During holiday seasons or inclement weather, shipping may take slightly longer. Please plan accordingly and order your unit at least 2 weeks prior to your hair appointment.
Kacia Bre Collection is not responsible for any lost packages at the fault of the postal service or client. If the Post Office loses your package, please contact your local Post Office to have an investigation opened. Once the investigation is completed, please send the results to email@example.com. If you do not have a trustworthy adult to sign for your package I will not be held responsible and a refund or replacement is not my responsibility.